We believe privacy is a fundamental right. This policy explains exactly how Postify collects, uses and protects your data.
Postify ("we", "our", "us") operates postifyapp.com — an automated social media posting service for Shopify store owners. We are committed to protecting your personal information and being transparent about how we use it.
Our core promise: We only access the data we absolutely need to provide our service. We never sell your data. We never use your data for advertising. We never access your personal messages or private information.
This Privacy Policy applies to all users of Postify's website, API, and services. By using Postify, you agree to the collection and use of information in accordance with this policy.
Postify is operated in compliance with:
We collect the minimum amount of data necessary to provide our service:
| Data Type | What We Collect | Why We Collect It |
|---|---|---|
| Account Info | Name, email address, password (hashed) | To create and manage your account |
| Store Data | Shopify store URL, product titles, descriptions, images, prices | To create social media posts about your products |
| Social Media Tokens | Facebook Page access tokens, Instagram account IDs | To post content on your behalf |
| Posting Preferences | Schedule, frequency, platforms selected | To customize your posting schedule |
| Usage Data | Log files, IP address, browser type, pages visited | To improve our service and troubleshoot issues |
| Payment Data | Billing info (processed by Stripe — we never see card numbers) | To process subscription payments |
🔒 We do NOT collect: Personal messages, friend lists, private posts, browsing history outside our service, or any data not directly related to posting your products.
When you connect your Facebook account to Postify, we request only the following permissions:
| Permission | What It Allows | Why We Need It |
|---|---|---|
| pages_manage_posts | Create and publish posts on your Facebook Page | To automatically post your products |
| pages_read_engagement | Read basic engagement data on your posts | To show you posting statistics |
| instagram_basic | Access basic Instagram Business account info | To connect your Instagram account |
| instagram_content_publish | Publish photos and videos to Instagram | To automatically post your products |
We explicitly do NOT request or use: Access to personal profiles, private messages, friend lists, personal photos, ad account data, or any data beyond what is listed above.
How we use Facebook data:
Data received from Meta is used only to:
Postify does not transfer Facebook user data to any other service and does not use it for purposes beyond the core functionality described above. This is consistent with Meta's Platform Terms Section 3.
When you connect your Shopify store, we access the following data via the Shopify Admin API:
We do NOT access: Customer data, orders, payment information, personal customer details, or any data outside of product listings.
Your Shopify store data is used exclusively to create and publish social media posts. We do not analyze, sell, or share this data with any third party beyond what is necessary to display posts on your chosen social media platforms.
We use the information we collect for the following purposes:
📧 We will only send you marketing emails if you explicitly opt in. You can unsubscribe at any time with one click.
We do not sell, trade, or rent your personal information to third parties. We share data only in the following limited circumstances:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Meta (Facebook/Instagram) | Publishing your product posts | Product images, captions, links |
| Anthropic (Claude AI) | Generating post captions | Product title, description, price |
| Stripe | Processing subscription payments | Billing information only |
| DigitalOcean | Cloud hosting infrastructure | Encrypted data storage only |
All third-party service providers are contractually bound to use your data only for the specific purpose described above and are prohibited from using it for any other purpose.
We may disclose your information if required by law, court order, or government authority, or to protect the rights, property or safety of Postify, our users or the public.
We implement industry-standard security measures to protect your data:
Security incident notification: In the unlikely event of a data breach that may affect your data, we will notify you within 72 hours as required by GDPR.
We retain your data for the following periods:
You can request deletion of your account and all associated data at any time by contacting us at privacy@postifyapp.com.
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@postifyapp.com. We will respond within 30 days.
🇪🇺 EU/UK Users: You have additional rights under GDPR. You may also lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.
We use minimal cookies to operate our service:
We do NOT use advertising cookies, tracking pixels, or third-party analytics that track you across other websites. We do not use Google Analytics or Facebook Pixel on our platform.
You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use our service.
Postify is a business service intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If you believe a child has provided us with personal information, please contact us immediately at privacy@postifyapp.com and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory or operational reasons. When we make material changes, we will:
Your continued use of Postify after changes take effect constitutes acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
Our privacy team is here to help. We respond to all privacy inquiries within 2 business days.
📧 Email: privacy@postifyapp.com
📍 Postify
postifyapp.com
For Facebook/Meta data concerns, you may also contact Meta directly at facebook.com/help